Breakroom Tea Party- Teresa Phillips

[00:00] All right, here we go. Thank you so much listeners for tuning in to this episode of look. I just work here, the podcast, all about the different work stories that we've had to deal with, whether it was, uh, In front of people or over the phone, whether or not you had to deal with customer service, this podcast is for you and today's a super special episode. I actually get the pleasure of interviewing, uh, Teresa Phillips, a little bit about Teresa, she's a motivational speaker and on top of that, she is

[00:33] currently the host of her podcast, Phoenix rising wisdom of the heart. And as if she needed any more things to put on her resume, she actually has a segment on K W V H 94.3 FM Wimberly Valley radio called a positive life moment with Teresa. Now, I feel like I've just about introduced you, but no one can introduce you better than yourself. So Teresa Phillips, thank you so much for being on this podcast.

[01:09] I'm super excited to hear about this work T story that you have. But before we jump into that, tell me a little bit more about yourself. Tell me about, you know, your podcast and essentially what got you started doing what you're doing now. All right. Uh, I had been, I had volunteered, started volunteering for Ray. For K W V H a couple of years ago. And the idea or the positive life moment for Teresa with Teresa was the fact that there was so much negativity out in the world right now. And I'm like, what creates something that somebody can wake up to that's

[01:46] yellow, like a positive saying or something like, cause there's so much negativity out there. And I was working with the Napoleon Hill group at the time and both, both my mentors, both at the radio station and at Napoleon Hill, it said, well, that a lot of them for, you've got a lot of life experience. You need to get out there and start talking. So that basically started the, the speaking, uh, I've been talking now for about six months and that's just something I love it. Okay.

[02:20] So whenever you're, um, talking to, I guess people are calling into the radio station, what tends to be the biggest thing that they talk about? Well, if I don't call into the radio session, this has been, I've pre-recorded. So, I mean, they can't call me, but they usually go to my website. I feel like they're here. And then, you know, they'll talk to me about that. I have a lot of fun doing that. As a matter of fact, I'm dead. Go back into the studio and do 40 more. It's just try as just finding the time to get everything stacked up because

[02:56] my schedule is getting messy, which I'm grateful for. Yeah, no, I completely understand that doing this kind of line of work, you really have to schedule that kind of stuff out and try and do as much as you can in one sitting. So I love that your mindset is now to bring positivity in a world that's full of negativity, right? And that's in really, regardless of where you live, everywhere you turn, there's just something nasty being put in front of your face. So I love that you're actively going out there and just trying to add

[03:29] a little sunshine, you know, to the reigning world and kind of jumping into your podcast, Phoenix Rising Wisdom of the Heart, super intriguing podcast title, tell me a little bit more about that. Tell me what it's about. What made you want to start it? Um, really anything you're willing to share. Uh, Phoenix Rising Wisdom of the Heart is a metaphysical. Idea of what I do is I go into meditation about 10 minutes before and I ask for a subject to speak on. And that's why I speak.

[04:02] I do not use scripts on my podcast. This is all raw and real. As a matter of fact, the, uh, I have a process called self and I did an episode on both part one and part two. Part one is self love. Part two is self, is self respect. And I will be doing more on the third and fourth tenants because I created this about three years ago to help me heal out of my trauma. That's what started all of this. You know, I've had a lot of success with people who've gone through trauma.

[04:40] I mean, that's what I started to change because my life was just a mess after five years. You know, I lost my dad, you know, he was, and I was taking care of him and my whole world fell apart. I, it was, you know, taking care of him and doing other things. And I got to the point where I lost my wife until I started going to the radio station. I've had her, I was in a planning stage for one of the episodes and it was like, Teresa, you need to change. You're doing the exact same thing, expecting a different result.

[05:12] And it was true. And I've heard that voice several other times since then. So I've learned to pay attention when that voice speaks, because I couldn't hear it until three years ago. That was another motivation back in my motivation is if I can help one life, just in my life's been well-lived. Wow. That's, that's beautiful. And I love that you brought up that you recognize you were falling within the same cycle. I personally recently has gone, have gone through that, uh, in the past year or so of recognizing where I'm keeping my trauma bonding

[05:46] with people and where I'm staying in very unsafe areas, just because they feel safe to me, but I'm consistently living in anxiety. So, um, the fact that you have a platform opened up to them, that you embrace that on your own, I really hope this reaches the right amount of audience, uh, and maybe that could empower them to either reach out to you or maybe just kind of identify themselves and maybe they're kind of in the same turmoil. So thank you so much one for putting a platform out for those of you, for those who might need it, um, as well as just kind of opening up to some

[06:21] of the things that you've had to deal with in your life. I completely understand now why your resume is so long with outreach essentially, you know, motivational speaking, the podcast and the, uh, radio segment. So there's so much more I want to ask you and so much more I want to dive into, um, we might have to reschedule a second one for a different kind of conversation, but, All right. That's fine. Yeah. But for today's episode, um, specifically you put down that you have some work teeth from when you worked as a merchant reset specialist.

[06:56] So let's dive right into the story. Um, first question is what kind of are your responsibilities and then tell us what happened. Okay. As a recent retail, recent specialists, we go in on third shifts and we're resetting stores for restart or reset resetting shells. We have a planogram that we need to follow at all times and the, you know, you're giving us six by six one row, six by six, and you just keep moving because the tasks are time. So as a matter of fact, I still do some retail reset even now, but I don't

[07:35] go store to store to store to store to store. I'm grateful that I've got one that I go to every single level, five days a week. So I'm very happy about that. No, the interesting thing about that it's, this is not, this isn't the first time this story isn't about the first time I did retail reset because I've done retail reset off and on for less, I'd say 10 years, maybe off and on. You know, I've made, I've made a lot of friends, you know, doing retail

[08:08] reset, it's, it's a hard job. I mean, there's no two ways about it. It's very physically demanding. And you do have to be careful when you get that tired because that's when your focus slips and that's when problems are most likely to occur. And that's usually right near, or I'd say about halfway through the shift. You know, you're exhausted. You've got so many things that you've got to do a night like from the one that I was working with here, it was three days every night and those days,

[08:41] you know, you're not, it's stacked full of stuff. You've got to be sure that everything is back, right. You know, yeah, you've got to move fast. If you move too fast, you miss them. You're going to have the whole mess come down on you. You got to start all over again. You know, I do, I do enjoy that. But I mean, it is physical labor. I can't, I can't stress that enough. You know, I didn't realize how physical of the labor it would be when I first got started in this. But, you know, you have to be, you have to be careful safety.

[09:18] Can be an issue in some places because you're exhausted, you know, and you're not paying attention to safety protocols. I mean, this happened a lot of the retail resets that I've worked at, at least on the third shift. I can't say anything about the first or second shift because I did a different for form of retail reset then. But it's, you get to know a lot of good people. I mean, it's a lot of fun, but it's also very demanding. You know, there were disagreements between co-workers and things like that,

[09:54] which managed me usually settled. That's not part of my pay grade. But, you know, I had, well, I mean, it's, I wasn't a manager. And at that time I didn't want to be, I just wanted to be where I was. And I mean, I've had a lot of good friends in the retail reset. You know, just all of them have just gone to the wind in the last couple of years because I quit doing retail reset right before I moved down to Texas in 2019 because the next two and a half years I was taking care of my father.

[10:26] But that's a different story. But it's really interesting. You get to meet a lot of different people. People that look different, that act different, that, you know, are different from you. And that's what I liked about it. I mean, you know, you could sit and talk to your co-workers, you know, get to know them. And, you know, sometimes they change. I mean, sometimes they were all hired for one project. And other times you would go, you know, on to the next city, on to the next day. But it was a wonderful, wonderful experience.

[10:58] It's just I needed to, I had to wound up leaving because dad needed me. And I was going to say no to that. So I transitioned from there to taking care of him. And that's just as hard a job as doing retail reset, being a caregiver. 24-7. Retail reset, it's a lot of fun. You know, you learn different tasks and you do have to know different tools. And thankfully, I wasn't having to use a drill or anything like that. But most of the tools, you always have a toolbag with you.

[11:34] So it's kind of like just laser focus on that. And with the third shift stuff, we'd have customers in the store. So, you know, we went in right as the store closed and then, you know, we're finished before the store opened. So we didn't on the third shift anyway. Now, first and second shift, I have dealt with customers. I don't have any problem with them. I've never had a problem with the customer, regardless of which of the retail resets specialists I've used. I'm pretty outgoing. I mean, I don't I don't keep my mouth shut. I mean, I will talk and I'll make sure that I'm focused on that.

[12:09] And I had to laugh at a little disagreement of 22 co-workers. I'm like, you both are saying the same thing. Different verbiage. I just kept right on going. No, you can do. You know, I mean, you have to do an entire store either 10 or 12 hours, depending on which, you know, you would have to get the entire section that you've got done. And a lot of times it would take about a week. I learned a lot. I learned I'm a lot more flexible than I gave myself credit for.

[12:42] I'm a lot stronger than I gave credit for mentally, physically and emotionally. But it got me back into shape, too. I mean, I wasn't quite I wasn't totally in the best of shape, but that actually got me into the best of shape. And I'm very thankful for that. So, I mean, I love Rachel reset. I mean, it's just a lot of fun. It's not the same. It is, but is the same thing, depending on what section of the store you're the next day, I could be doing bedding next day.

[13:14] I could be hanging signs on. So it just only just depends on what what the manager needed you to do at the time. But it is a lot of fun. I learned a lot about myself. I'm a lot stronger as a result. But that gets you back in shape retail reset. But you also need to be able to learn how to read planograms. I'm grateful because this was my first go around with this is I had a younger coworker that can understand what the planograms was. And I just explained it to him as best I could

[13:48] because the supervisor was busy with another one. But I love doing that. You know, I I let because I had to. But it's something fun for me because I get it's not the same, the same store, or sometimes it can be for about a week. It depends on how long the project is scheduled for. I've never been in the store or more than less than seven days. You know, there has been several instances when, you know, we've had to do a day and we didn't have all the equipment that we needed.

[14:21] And you can't reset that. You can't reset anything if you don't have all the equipment that you need, like the hanging signs and everything else like that. And that was a bit of a source of frustration for all of us. But there's nothing we can do. I mean, that's up to store manager and that's up to project management. But other than that, it was a wonderful time. I really I really enjoyed my time with doing the resale because I keep more knowledge like this. OK, so I'm now doing the one store.

[14:57] I don't go store to store, and I'm thankful for that because I get to come home to my own bed and it's not their shift. Don't worry about their shift was fun, but it can get cold in that store real quick, especially during the winter time. It's wonderful. I mean, I met a lot of different people. I still have friendships for some of the places that I've worked at. And I'm very blessed to be working at the one I'm working at now. That's awesome. It's kind of incredible how you apply for a job

[15:33] and somehow it it changes your life. Even something like, you know, retail, reset specialists. You talked about it made you stronger. You met a lot of good people, you know, and you still do it from time to time. So any job, you never know. Just encourage everyone to just say yes. What's the worst? Right. You never know. Exactly. And so one of one is they're more likely to hire people that are going to want to learn to learn the retail reset.

[16:09] They are likely to hire if you are curious, if you're easily teachable and you're willing to learn everything. You likely get a job faster than you if you would. If you are, don't have those capabilities. That's good to know. So listeners, make sure you take note. The more curious you are, the better chance you are to get the job you want. So you mentioned in that you had a disagreement with two co-workers or two co-workers had a disagreement with each other. Do you mind kind of telling us that story?

[16:41] Well, I don't really know what the entire disagreement was. I was about two days down, only focused on mine. But I heard about no, no, no, this is the way to do it. No, no, no. Look at the planogram. I'm like, you're both saying the same thing. I didn't say anything to him, but it's like you're saying the exact same thing. Different verbiage. It's the same dog on procedure come on. And that was that was near the end of the show, too. So I do understand. I mean, you're when you when you get to an end of a shift like that,

[17:17] you're mind blown, tired, you're ready to go home and go to pay. Feel like that's just about any shift, any shift you're ready to go. Well, you're not dealing with anything or anyone. OK, so have you personally ever experienced like any drama with a coworker? Like you had to put them in their place or you had to kind of settle down maybe a fight like they took something the wrong way. Do you have any stories about just you dealing with other coworkers?

[17:51] No, because usually supervisors got involved before that got started because we usually had at least two or three supervisors on one. So I didn't have to get involved with anything. I will admit I do have a big mouth at times, but I figured why put full fuel on the fire or that? I mean, no, I never got involved. You know, a slight disagreement. Yeah, but not yelling and screaming. I don't want to know because that starts happening. Supervisors there and in both your face is going. What's going on?

[18:24] You all are wasting time. So basically, and when we were trying not to get involved in each other's personal disputes, they're told leave it for the supervisors. Let them handle it. But no, I've never really had a serious disagreement with somebody. I'm like, look, you see things your way. I see things mine. That's fine. I mean, I'm usually pretty easy to get along with. But no, as far as coworkers, I figured they're old enough to know what they're doing.

[18:58] If they have a disagreement, they need to settle it themselves before management gets involved instead of one or a bunch of us trying to get in the middle of it. I just I just don't do that when I'm working. I try to stay away from that. And I've really haven't had that many disagreeable problems with any of my coworkers. And that's the coworkers I've had regardless of the company. They've been for a couple of nights. Yeah, we've all got tired at the end of the day. Well, you're going to you're going to get a little snappy. OK, it's in the shift. You know, cut yourself some slack and cut somebody else some slack.

[19:32] There's no button. The floor doesn't need to hear or arguing. I mean, it you just don't you've got too much. You've got to get done by a certain time. And if you don't do it, you've got to get you know, you have to push. And I wouldn't suggest rushing anything. As I've learned myself and so have others you rush, get yourself hurt badly sometimes. So I've just I've just learned to stay focused on what I'm doing. You know, if somebody comes up and ask me a question. Oh, yeah. Yeah. OK, it says this is this. What does this mean?

[20:05] And if I know of the planet gram because each store is different, each planet gram is going to be different. Like, OK, this is what this means. Let me let me show you and go over for a few seconds and I'll get back into my own day. But you get to meet some different people. Like I said, I don't normally deal with, you know, toss ups or anything like that, because we're all grown. We're all going to disagree. It just it does. You know, if it gets to a certain point, a supervisor is the best one to handle it. Keep on your job.

[20:37] Keep doing what you're doing and do it the safest way you can. So now I've been blessed in that area. I haven't had to have, you know, getting somebody else's face. I'd say, OK, back off and just, you know, go back to the planet gram, make sure I'm doing what I'm supposed to be doing. Right. Mm hmm. Oh, man. So you've been one of the few lucky people in the world who've actually not had to go to head to head with a coworker. You were saying that any time you worked with customers, it was, you know, pretty good experience and you're very outgoing.

[21:11] So tell me what that's like. Tell me what it's like to just not have any problems with customers. And, you know, knowing that line with your coworkers of I'm not, you know, I'm not about to start stuff. I could, you know, like you've said, you have a mouth, which I do want to hear how you have a mouth. But like, tell me, tell me about how what that what that feels like, that you go into any job and you're just you're ready to work and you don't want to do it on your own. Here's the thing in my in my line of thinking.

[21:44] And I've been this way ever since I started working. The customer is always right. But you've also got to keep your own temper when things go. Downhill, you've got to you've got to step back and like, wait a minute. You know, if you can't help the customer, then you need to find somebody who can. And there may be times that you can't solve their problems. I've run into that. And I would either get a manager or I would get, you know, the store supervisor to come over because that was something I wasn't allowed to do. But most of the time I haven't had any really angry customers.

[22:17] Usually that that happens at customers. I mean, they, for the most part, if you treat them with respect, they will treat you with respect. You go right back. I mean, I've just seen it happen to me times me. I'm just easy go. I'm like, you know, I'm not there to fight. I'm there to take care of the job. And I'm also there to work. And if I can help a customer, I will tell them right off. I will let them let the supervisor know where I'm at, what's going on.

[22:50] So they don't have to come to the store, find me and help them. They'll go right back. I mean, you you don't know what kind of a day cook going to have. Here's the thing about treating everybody with kindness because you don't know what God's name they're dealing with behind the scenes. That's just the way I've done it. Yeah, I can get a bit mouthy on. But I watch what I say. I mean, I'm not going to cut somebody out. I mean, I wouldn't do that anyway. But I'd like, OK, it's time for this cat to put all three or four paws back

[23:26] and take it up with big breasts for our spine. I wasn't always this way, but I've learned how to over the years because, again, number one rule, customers always right. Even when they're wrong. But, you know, I've got to make it because of us, too. So I mean, that was a cashier for a while. And it's sometimes you have the wrong attitude for the job. I mean, you might have a crap day, but don't go bring it into the job.

[23:59] Try to find some way to shift your mindset because you come in with a crap attitude. Your day is going to be crap, plain and simple. I mean, I don't want to get vulgar here, but it's just, you know, attitude when you come in and everybody has a hard day. I just don't rant somebody about it. You know, I'll go and ask, hey, is everything OK? Yeah, leave me alone. I'll back off. I don't push based on how they react is how I react. Like I said, I can get a bit mathy, especially if I'm telling jokes

[24:31] or something like that, but I won't be madly towards supervisors or coworkers unless it's absolutely necessary, because that's the best way to get you fired. I mean, regardless of what your track record is, you get madly with a coworker or a supervisor story to have your tail tossed out real quick. I mean, same day, if not that minute, just depends on the story that you're working at. Yeah, no, you're absolutely right. I've seen some of the best our players get a little too comfortable

[25:06] with the supervisors or get a little too cocky about their work ethic. And next thing you know, they're not working there anymore. Everyone's wondering why. And then, you know, it's just time for it to happen. So yeah, it's it can get really bad out there. But it's interesting how you embrace the idea that like customers are always right, because nowadays it's almost like it's hard to debate that, you know, because you want to make. Right. Like you want to make your customer happy.

[25:39] Absolutely. But there's been a huge wave now, like you said, of respect. And if the customer is not respectful towards the worker, then the worker is not afraid to step up or kind of set their own boundary. So how do you feel about people being more empowered about protecting themselves against customers? There's a time and a place to do that. As long as you're doing that within the company rules, you know, you're going to be OK, but there's a fine line. You step over it. You're probably going to get written up or fired, depending again

[26:15] on store, store personnel and everything else like that. I understand that we do need to have our boundaries respective, but you can react to that without being disrespectful. That's just the thing. It's a mindset change like, OK, you're disrespecting me, but I'm not going to do the same thing to you because I know I know better. You know, sometimes a customer can provoke a worker. I mean, I've seen it happen too many times. Revoke them to the point where they did blow up and then you're out.

[26:47] You don't get a second chance. I mean, as one and done, you're hitting the highway on the unemployment line. It's just something it's just something I've been taught from a young age. I mean, the way customer service is done now differs a great deal from what it did when I was 16 and 17. It's a big, big, big, big, big change. So still treat people with respect. Even if they disrespect, you'd be you know, I've heard, well, why do I have to be the better person as to which would you rather have your job or satisfaction telling somebody off?

[27:23] Which could very well make you unemployable, especially if you're asked for job reference. Now, I'd rather try to understand what somebody else is going through because you can't look at somebody and say, well, they're going through this. They're going through that. Can't do it. I'd rather be nice. You know, there's an old saying and I don't really buy into this. Nice people always finish last, not always. Sometimes nice people win more ways than you can understand. That's just the thing about it. I try to be open-minded. You've got to be open-minded.

[27:57] And yeah, I understand the point of one, to punch somebody's lights out. I've been there. I will not take that step. Never will I take that step. I will talk and it's over, but I will do my best not to blow my stack. I've only had that happen once or twice in 10 years. So I mean, it's not all the time. You have to be respectful of the customer. I mean, they're what runs the store. You know, them buying, them being in the store is what makes that store.

[28:34] And you go shoot your mouth off without thinking first. You're likely to be on the end of the line. And I've seen that happen. I've seen a coworker get really, really mouthy. And supervisors was about two steps away and they were out. They were they were fired and told believe that exact minute they walked out. You know, that's the one thing about you need to be courteous, but you also need to stand up for yourself. There's a delicate line of doing that. You go over that line and get really now being in your face.

[29:08] You're likely to be on the one line regardless of how good you are. A lot of people are going to tolerate kind of stuff. And, you know, if it escalates further and gets a store manager involved, you're done completely done. And no, I've seen too many crazy things, you know, that other people do. I'm like, is that really worth it? You know, and I'm arguing with supervisors also. I watched two people get thrown out because they were arguing with the supervisor

[29:43] and he thought that they had taken an attitude with him. Well, the honest truth was they did he fired him around the spot. I'm not going to tolerate this. They don't have to. They've got enough on their plates by having to deal with somebody that's being more than a little mouthy and has an attitude. Attitude is fun, well and good as long as it's a positive one. In my experience, you get a negative one. You're going to make everybody's life. Mr. Bland, the supervisor, if they so chose, could terminate you right on the spot. I mean, because that's in most company rules.

[30:15] You know, make sure you're put together and make sure you're doing your work. Make sure you keep your big, like drop enough bombs. You know, keep it cool, keep it clean. Because what you do reflects on the retail resets specialist group that you're working with. And you got a bunch of flapping their jaws, cussing people out. There's no way in hell that, for example, there's no way in hell that

[30:49] they will let that group work back in there again once they project this stuff. You know, they keep pretty good. It's like, is it really worth shooting yourself in the foot or getting yourself fired just to stand up for yourself? I mean, there is a point to stand up, but you can do it politely without yelling or screaming. If you feel you've got a screaming, you need to step back and let somebody else handle it. Mm hmm. Just what else? Yeah, that's all.

[31:22] That's extremely good advice, especially for you know, the next generation of frontline workers or even behind the scene workers just dealing with their own coworkers. It's great to know now to know your personal boundary and know how much you can take before you pop off, because if you pop off, it's probably not going to work out in the best favor that you want. So that is extremely helpful for our listeners. Listeners, if you have any kids that are getting ready to join the workforce, you know, play this episode for them.

[31:55] Let them listen to Teresa's wise words of, hey, is it really worth it? Ask yourself that before they act on anything. Well, I mean, I'm you pretty much satisfied all the questions that I could possibly have. Is there anything additional that you want to just bring to our audience before we say our goodbyes? Sure. This is something that the younger generation needs to think about. My generation and several others behind it. One thing, if you are going for a job,

[32:30] regardless if it's volunteer or anything, please, please, please do your research into what the company wants and needs and see if your skill set is a match. Always do your research, because I've worked with one company I wished I'd had done the research with, and then I worked for two days and the company closed down and there was no warning signs whatsoever. And this is the package of the 80s. But if you're going to a job search,

[33:03] make sure that the job that you match their expectations, not necessarily for the money. I mean, the money is nice, but not every job is going to pay you what you're worth. And you're going to have to say, OK, do I want to take this job or do I want to wait for another one that's better? That my skill set actually satisfies because I've had to do that in the past. I mean, I I didn't research. I thought, oh, this will be a good job. I didn't bother doing the research. So this is experience speaking. This is back when I was in my early 20s.

[33:37] So it's like research, research, research. Find out what the company culture is. Find out, you know, OK, what the pay is. Everybody is so big on paying pervs. Pay, I understand pervs that will come later. The main thing is can you do the job? Can you do without any reasonable, reasonable or no accommodation at all? You have to look at you've got to set yourself up. OK, this is what I know today. How can I utilize that to another company's advantage?

[34:11] I mean, that was just the way I was taught when I was going up to the job world. I don't know if this is taught anymore because there's a lot of stuff that unfortunately isn't taught like the home and other things. But I mean, like shop, I wish I'd had the chance to get a shot, but now I'm glad I didn't, you know. And one thing to think about it, you know, I've also heard the thing of last one hired first one fired. Not necessarily, not necessarily. The main thing is be a team player, have a good attitude.

[34:47] You know, don't get up in anybody's face unless you absolutely have to. In fact, I will personally speaking, I would prefer that you get somebody that's got a bit more seniority than you to. You know, if you can't solve the problem, get a supervisor, get somebody that's got a little bit more experience than you to handle that, you're going to find that that's going to be a big blessing. But always, always, always research the companies. And there's so many fake ones out there. I will put that warning in. There are a lot of fake jobs out there.

[35:19] I've gotten contacted by stuff and I've checked. If you have not solicited or filled out a job application, and this is important, folks, if you have not solicited them, you better do your research before you even say yes. A lot of these companies are not what they cracked up to be. I mean, it doesn't matter what platform you're on, what job platform you're on, what social platform you're on. You need to do your due diligence because you get caught in a scam. You're going to be the one that gets hurt and possibly other people.

[35:54] So always, always, always. If you have not solicited somebody or filled out job application on a job site and a job letter comes in, you better do some research before you even hit yes, because you don't know what's hiding behind that, because there are a lot of people that are hiding behind respectable names, but they're not just a friendly word of warning from somebody who's gone through it. Yeah, I've actually, you know, especially looking for remote jobs,

[36:27] I've gotten plenty of emails or text messages saying, hey, $40 an hour, part time, you know, here's your offer letter. And I've had to check the email it was coming from to see if it even matched the company. The spelling on the email, the spelling of the logo. I've called so many scammers out of saying, you know, well, why does this start date back in 2022? And obviously they go. Yeah, yeah, yeah. So always read everything, read fine print, because that's another way.

[36:59] I'm not going to burn with that. Yeah, when I was doing some remote work, I got burned with that. And since I also have the skills of a voiceover, you know, congratulations, we've done this and I take one look at that and I'm like, oh, no, you don't know. One, I don't know who you are. Number two, I don't recognize anything about it. So I usually just block it and have my email service just because if you click a link, you could be setting yourself up for a computer infection. Mm hmm. Absolutely. Absolutely.

[37:31] So, yes, all of our younger listeners or parents with kids going into the workforce, I would say the top three things from Teresa Phillips is do your research on the company, really make sure that you align with their mission, their core principles, everything involved with the company. Just not just the money and be OK to ask for help from a senior employee. Don't think every you have to know everything all at once. So thank you so much for those wise words. I wish I had heard that before I reached twenty two, because that is when I started learning these things.

[38:05] And thank you again, Teresa, for joining me and being a guest on my podcast. I do want to schedule another interview with you in the near future to discuss really just more about your experience, because I think it's important for the audience to know not only, you know, frontline work, but someone who's dealt with behind the scenes, front of the scenes, who's put themselves in a bad situation and who has learned from those things. So I will be reaching out to you very shortly. Other than that, listeners, be sure to reach out

[38:39] to Teresa Phillips for any motivational speaking. If you have any questions or you want to talk to her about maybe some of the trauma you're also going through, we are going to add all of her social links to the caption so that way you can directly go to her and see that information. Anything else that I may be missing? No. OK. Well, all right. Listeners, thank you so much for tuning in. We will see you on our next episode. Thank you so much.